Phone As A Key is an intuitive technology that allows you to access and drive your vehicle without the need for a physical key.
Select your question from the list below:
- What are some general troubleshooting tips for using Phone As A Key?
- What do I do if I cannot unlock the vehicle with Phone As A Key?
- What do I do if I get a "No Key Detected" message when I am using Phone As A Key and my phone is in the car?
- What do I do if my phone is lost, damaged, or the battery has depleted and I can't start my vehicle?
- I uninstalled my FordPass®** App and reinstalled it. Why am I not able to get a new Phone As A Key?
- Why can't I remotely start my vehicle with my Phone As A Key?
- What do I do if the Bluetooth disconnects when using Phone As A Key to start and unlock my vehicle?
Additional Information
What is Phone As A Key?
What vehicles is Phone As A Key available on?
How do I set up Phone As A Key?
How do I use the Backup Start Passcode?
How do I delete Phone As A Key?
*Available on select vehicles. Requires feature activation. Not compatible with all smartphones.
**The FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.